Post by Deleted on Aug 3, 2019 11:50:42 GMT 10
Hi All,
I've sent this email to Shannons, after a discussion with Rob in SA Office.
One thing we all can be sure of, Shannons is as good as any other company in honoring their policies, & probably better than some. I've had several small claims over the years & found them great.
BUT they dont appear to have a definite written policy on vintage caravans. It definitely depends on who you talk to regarding the answer you get. I've been told alternatively " No camping in it, car shows only" & by someone else" It can be used as a normal caravan".
That confusion is still there, & thats why Rob suggested I send the email, & he will try to get the management (who make the policies) put a written policy in place, so everyone involved has the same guidelines.
I know a lot of you are sure you are covered, but the bottom line of if what happens if an accident occurs is not written out definitely anywhere, or at least as far a Rob could find in his policy info. He believes that we have full cover for caravan use, but wants it defined like I do.
Email follows :-
The Management,
Shannon’s Insurance,
Care of Rob, at South Australia Office
Hi,
I’m sending this email as a representative & moderator of “Vintage Caravans” Forum, a computer website.
Our members are interested in & committed to owning pre 1970 caravans, generally of Australian manufacture (but not exclusively).
We are not a club, but we have a lot of functions as loosely organised groups, with Queensland, NSW, Victoria, South Australia & West Australia having functions as often as can be organised.
I’m in northern NSW, & our SE Queensland group regularly has 30 plus pre 1970 vans attend functions every few months.
Our vans are of all styles, and all ages. Cut off for us is 1970, but that’s not rigidly enforced.
A lot of us are insured with Shannon’s. Often in conjunction with Classic Car or Hot Rod insurance.
We regularly get conflicting opinions from you guys on our insurance policy on our vans.
The majority of our vans are stored undercover, & treated the same as our cars are. Most are used occasionally, but some are used regularly. I personally towed my van around 15,000 Km in 18 months, around the east coast of NSW, Victoria & SE Qld.
This is not unusual for some of us, & the duration & frequency of our trips is indeterminable. I guess the majority don’t get a lot of use, but we have to reserve the right to use them as a caravan, for camping trips, because that’s what they really are.
Sure a lot of the time they are show items, behind a Classic Car or Hot Rod. But the majority are towed behind every day vehicles.
The reason for this email is that our group get a lot of varied answers from Shannon’s staff when we try to insure with you. You do not seem to have a definite, easily found & defined, policy regarding our vans, especially in regards to usage.
Some are told we can use them as caravans, tour around with them, live in them, & some are told they can’t be used other than to be towed to car events for display only.
On behalf of our over 1000 Forum members ( http://www.vintagecaravans.com), I would like Shannon’s to come back to us & state in writing your policy towards our vintage caravans clearly, so no one can go the indignity of being told something that is not true regarding a new or current policy.
I am posting this email on our Forum, & after receiving your reply, I will post that as well
Hopefully we will resolve things to mutual satisfaction.
As an aside, we hold our National functions regularly. We do not hold any competitions, or any judging. We do not seek any sponsorship from anyone. Our next national event is at Cowra NSW next year. If any of your people would like to see what our vans are about, please feel welcome to attend. Details of our Nationals are on our Forum website
Dennis
JBJ on Forum
Moderator
22/03/2011
So we wait & see what the response is I guess. In the meantime, I'm happy leaving my policy covering Deejay with Shannons, along with 4 cars.
JBJ
Well it's now 2019 and it seems unless you are a motor enthusiast Shannons are not interested, they'll take all your details and then ask all their questions with the main one being "Do you consider yourself a motor enthusiast" if the answer is no, you have just populated their database with your personal info for no reason and it can't be removed without a lengthy process - so my word on Shannons is steer clear. Wouldn't consider them even if I have several classique cars..